← Back to all news items

CHS Healthcare Wins Agency of the Year

Henrietta, NY, March 29, 2011 — CHS Healthcare announced today that it is the recipient of the “Agency of the Year” award for 2010 from the Monroe-Livingston Regional EMS Council. The award was announced and recognized at the annual STEP (Study of Trauma and Emergencies Project) banquet on March 26 at the RIT Inn & Conference Center.
The honor is a testament of CHS Healthcare’s dedication to serving the residents of Henrietta and surrounding towns with emergency medical services provided by its 80 members. The membership is comprised of a combination of career and volunteer EMTs and paramedics. In addition to providing the best possible pre-hospital care to all patients, the agency was also recognized for:

  • Continuous, prompt response to 911 calls based on a nationally accepted standard
  • Ongoing training of all members in the latest technologies and protocols contributing to excellent patient care
  • High availability of resources to respond to its 5,800 requests for service via 911 in 2010
  • Partnering with the Rush-Henrietta School District for a career internship program with local students
  • Partnering with neighboring EMS and fire agencies to streamline and coordinate inter-agency activities and training
  • The “Save a Life. Learn CPR.” campaign, whereby the agency trained over 1,000 community members in CPR & AED use
  • The Community-Based AED project, allowing local businesses to obtain an AED and train their staff in CPR
  • CHS Healthcare’s relationship with local elder care services, working together to improve the safety of elderly residents in their own homes
  • Improving the safety of EMTs and paramedics as they care for patients in the rear of the ambulance. Modifications to the ambulances allow the paramedic to remain seated and seat belted while transporting to the hospital.

In addition, one of CHS Healthcare’s EMT’s was recognized as “Basic Life Support Provider of the Year” for the Monroe-Livingston region. Laurie Cappadonia was acknowledged at the annual awards ceremony thanks to her work as an Emergency Medical Technician with CHS Healthcare in 2010. Laurie is also a combat medic with the United States Army and recently returned from a tour in Afghanistan. This is the third consecutive year that an EMT from CHS Healthcare has won this award.