How EMS Works in Monroe County

How EMS Works in Monroe County

Each EMS system varies from area to area, usually within a given county. In Monroe County, each ambulance agency is independently operated and patient care is overseen by a medical director, an M.D. who monitors the care rendered to each patient and assists in...
Dispatch & Communications

Dispatch & Communications

When you call 911, you are routed to the Monroe County 911 Center, otherwise known as the Emergency Communications Department. The ECD is the point of central reception and response to 911 dialed calls, dispatch of emergency equipment, and relay or transfer of service...

CHS Loan Closet

Our equipment loan program provides free crutches, walkers, canes and wheelchairs to residents of Henrietta, Chili, Scottsville, Wheatland and Caledonia at no charge. Important Notes To borrow one of these items, simply stop by our headquarters and sign them out. We...
The 911 System

The 911 System

When you call 911, you are routed to the Monroe County 911 Center in downtown Rochester. A telecommunicator will ask a number of questions of the caller in an attempt to determine if the need is fire, police or EMS related. If medical attention is needed and the call...
Cardiac Arrest

Cardiac Arrest

The phrase “cardiac arrest” occurs when the heart stops functioning due to a loss of heartbeat or rhythm which prevents blood flow to the body. When a person goes into cardiac arrest, they immediately become unconscious and stop breathing. Needless to say, this is a...