Dispatch & Communications

Dispatch & Communications

When you call 911, you are routed to the Monroe County 911 Center, otherwise known as the Emergency Communications Department. The ECD is the point of central reception and response to 911 dialed calls, dispatch of emergency equipment, and relay or transfer of service...
Cardiac Arrest

Cardiac Arrest

The phrase “cardiac arrest” occurs when the heart stops functioning due to a loss of heartbeat or rhythm which prevents blood flow to the body. When a person goes into cardiac arrest, they immediately become unconscious and stop breathing. Needless to say, this is a...

Stroke

Stroke is a disease that affects the arteries leading to and within the brain. It is the No. 3 cause of death in the United States, behind diseases of the heart and cancer. A stroke occurs when a blood vessel that carries oxygen and nutrients to the brain is either...

Carbon Monoxide Poisoning

Carbon monoxide poisoning occurs after enough inhalation of carbon monoxide (CO). It is a toxic gas but is colorless, odorless, tasteless and generally non-irritating. It is extremely hard to detect. Carbon monoxide is produced by older motor vehicles,...

Preventing Injury

Our agency responds daily to numerous incidents where patients have fallen or otherwise injured themselves. Often times, these calls for help are for elderly patients and may have been preventable. With a rising senior population, we have taken it upon ourselves to...